Privacy Policy
Last updated: 23 September 2026.
Identity and Role of the Data Controller
buzzfamely acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your information in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and high-quality feeds for news programs and television broadcasting. Our registered address is Studio 312, 222 Kensal Road, London, W10 5BN, United Kingdom and you may contact us at [email protected] or +44 20 3021 1860.
Scope of the Notice and the People It Covers
This privacy notice applies to all visitors to our website, including individuals who submit enquiries via the contact form, clients engaging our media services, and any other users located in the United Kingdom. It covers personal data collected directly from you or through automated means when you interact with the site.
Categories of Personal Data and Sources
We collect contact details such as name, email address and organisation information when you use the contact form. Usage data including IP address, browser type and pages visited is obtained automatically via server logs. For service-related interactions we may receive professional details relevant to media production and broadcasting requirements directly from you or your employer.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process contact data to respond to enquiries on the basis of legitimate interests in providing customer support. Usage data is processed to maintain and improve website functionality under legitimate interests. Service-related data is processed to deliver media feed services under contract necessity. Where consent is obtained for marketing communications, that forms the legal basis.
Whether Providing Data Is Required and Consequences
Providing contact details via the form is voluntary, but failure to supply them will prevent us from responding to your enquiry. Certain technical data is collected automatically and cannot be refused without disabling essential site features.
Cookies and Similar Technologies
We use cookies and similar technologies to support site operation and analytics. Please refer to our separate Cookie Policy, accessible via the site-wide cookie banner, for detailed information on the types used and how to manage preferences in line with PECR requirements.
Processors, Service-Provider Categories and Recipients
We engage processors such as web hosting providers, email service platforms and analytics tools to support our operations. These parties receive only the data necessary for their functions and are bound by contractual safeguards. Disclosures may also occur where required by law to regulatory bodies or law enforcement.
International Transfers and Safeguards
Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection for your data.
Specific Retention Periods or Criteria
Contact form data is retained for up to two years after the last interaction to handle follow-up enquiries. Usage logs are kept for twelve months for security and improvement purposes. Service records are retained for the duration of the contract plus six years to meet legal accounting obligations.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews. Data collection is limited to what is necessary for the stated purposes, although no system can guarantee absolute security against all threats.
Data-Subject Rights and Exercising Them
You have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us using the details above, providing sufficient information to verify your identity. Requests will be responded to within one month.
Right to Withdraw Consent and Object to Direct Marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing at any time and we will cease such processing without undue delay.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.
Children or Age Restrictions
Our services are intended for professional users in the media and broadcasting sector. We do not knowingly collect personal data from individuals under the age of 18 and the site is not directed at children.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Policy Changes and Effective Date
We may update this policy to reflect changes in law or practice. The current version is effective from 23 September 2026. Continued use of the site after updates constitutes acceptance of the revised terms.